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Terms and Conditions

Welcome to Pilar's Books! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.


1. Services and Transactions

Pilar's Books reserves the right to withdraw, cancel, or modify any services offered on our website without prior notice. All financial transactions are processed securely, and we are committed to ensuring that your personal information is protected. However, we reserve the right to refuse or cancel any orders at our discretion.


2. Customer Expectations and Liability

While we strive to ensure that all information on our website is accurate and up to date, we cannot guarantee that our content is free from errors. Pilar's Books will not be held liable for any inaccuracies, errors, or omissions on our website, nor for any interruptions in service or website downtime. Customers use our website at their own risk.


3. Copyright and Intellectual Property

All content on the Pilar's Books website, including text, images, graphics, and logos, is the intellectual property of Pilar's Books or its content creators and is protected by copyright laws. You may not copy, reproduce, distribute, or use any content from our website without explicit permission. Attribution is required for any authorized use of our content, and commercial use is strictly prohibited without prior consent.


4. User Behavior

We expect all users of Pilar's Books to behave respectfully and lawfully. We do not tolerate unlawful behavior, hate speech, bullying, or the promotion of violence, discrimination, or spam. Users engaging in such behavior will have their accounts disabled, and we reserve the right to take further legal action if necessary.


5. Account Termination

Pilar's Books reserves the right to disable or terminate user accounts at our discretion if users are found to be in violation of these terms and conditions. Termination of an account may result in the forfeiture of any services or products purchased.


6. Changes to Terms and Conditions

We may update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically to ensure you are aware of any changes. Continued use of our website after any modifications indicates your acceptance of the updated terms.


7. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Email: Bevon.Joseph@gmail.com

Phone: 646-208-9120


By using our website, you agree to comply with these terms and conditions. Thank you for choosing Pilar's Books!

Return and Refund Policy

At Pilar's Books, we want you to be completely satisfied with your purchase. If, for any reason, you are not, we offer a straightforward return and refund process:


1. Terms of Return
You may return any book purchased from Pilar's Books within 30 days of the purchase date. To be eligible for a return, the book must be in its original condition, without any signs of wear or damage.


2. State of Return
Books must be returned in their original, unused, and undamaged condition. Items that show signs of use or wear will not be eligible for a refund.


3. Reason for Return
Returns are accepted for the following reasons:

  • The book arrived damaged.
  • You received the wrong product.
  • You are not satisfied with your purchase.


4. Process for Return
To initiate a return, please follow these steps:

  • Contact our customer service team at Bevon.Joseph@gmail.com or call 646-208-9120 with your order details and reason for return.
  • Our team will provide you with a return authorization and instructions on how to send the item back.
  • Please ensure the book is securely packaged to avoid any damage during the return shipment.


5. Process of Refund
Once we receive and inspect the returned book, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days. The refund will be issued to the original payment method used for the purchase.


6. Contact Details
For any questions or concerns regarding your return or refund, please contact us at:
Email: Bevon.Joseph@gmail.com
Phone: 646-208-9120


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